Help Center
Frequently Asked Questions
Find answers to common questions about our products, shipping, and services.
We offer free shipping on all orders. Delivery typically takes 3-5 business days within India. Metro cities receive orders in 2-3 days.
We offer a 7-day return policy. If you are not satisfied with your purchase, you can return it within 7 days for a full refund. The product must be unused and in original packaging.
Yes, all our perfumes are 100% authentic. We source directly from authorized distributors and guarantee the quality of every product.
Store your perfume in a cool, dry place away from direct sunlight. Avoid storing in bathrooms due to humidity. Keep the cap tightly closed when not in use.
Yes, we offer complimentary luxury gift wrapping on all orders. Simply select the gift wrap option at checkout for an elegant presentation.
Yes, once your order ships, you will receive a tracking number via email and WhatsApp. You can track your package in real-time.
We accept all major credit cards, debit cards, UPI, net banking, and popular wallets like Paytm and PhonePe.
You can reach us via WhatsApp at +91 63892 28838, email at tasneef.fragrances@gmail.com, or through our contact form. We respond within 24 hours.